Our Process
As technology professionals we take great pride in having a standardized design-build process in place to ensure you receive a high-quality, reliable solution that matches your performance expectations.
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Design
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Let Our Process Guide the Way
For all our projects throughout Malibu, Hollywood Hills and beyond, we strive for the ultimate professionalism by sticking to a consistent and transparent process. This way you know exactly what to expect throughout all phases of the project and have a clear understanding of how your technology goals are brought to life.
From start, to finish, and beyond...
Whether you're a new customer interested in our solutions, or an existing customer seeking support, we would love to hear from you. Don't hesitate to call or use our contact form to reach us for any reason. Our talented staff of representatives is knowledgeable, responsive and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project. We take pride in building lifelong relationships with our valued customers. Contact us, we are ready to go to work for you.
1. Discovery Process:
Your project begins with a one-on-one conversation where we learn everything about your needs and preferences so we can design a smart home system curated just for you. We’ll take the time to learn about your lifestyle, interests and budget or space constraints. As we learn more, we’ll be able to better tailor the ideal functionality and capabilities for your system.
2. System Design:
The next step is taking the information from the initial discovery meetings to craft the design for your system according to your performance priorities and budget qualifications. This proposal gives an overhead explanation of the subsystems for each room. It outlines the features and functionality you can expect from lighting, audio, video and networking. We’ll discuss it with you and integrate your feedback before moving on to the next stage.
3. Engineering:
Once we have approval on that original proposal, we’ll use cutting-edge Computer Aided Design (CAD) technology and project drawings to create in-depth documentation for our technicians to follow. These plans include the hardware models, labor requirements, low-voltage wiring, lighting load specifications, engineering schematics and rack elevations. By strictly following these plans, we ensure the final project is in line with the approved design.
4. Implementation Process:
At the job site, our staff uses the engineering documentation to lay out all necessary low-voltage wiring and device enclosures. Knowing the unique requirements for various subsystems, our technicians expertly install and test all devices to ensure they work as specified in the original documentation. How long the process takes will depend on the project scope as well as any change orders along the way. If any changes are made during this stage, they’re included in relevant as-built documentation.
5. Service & Support:
After installation, we ensure our Malibu-area clients enjoy a world-class service experience to keep their integrated technology running smoothly for years. How can you enjoy optimal performance from your system? Every piece of documentation is kept for future service, manufacturer warranties are guaranteed, and we offer ongoing tech support. Let us craft advanced service plans for you that include 24/7 remote monitoring, home network performance tests and priority response times.
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7783 Sunset Boulevard
West Hollywood, CA 90046
Primary: (800) 417-5700
Local: (323) 656-3474
Malibu Wired is rated
4.2 out of
5 based on
66 reviews from around the Web.
- 2019-04-30The company is very responsive and the product is stellar. Viktor did my install and he is fabulous. 5 stars +++ for Viktor and Malibu Wired.Robert M.
- 2019-01-31Many thanks to Tom and Alex who went above and beyond to get our system upgraded and installed in a timely manner!Brenda R.
- 2009-03-18Setting up the appointment was a snap, scheduling was super easy, and then the contractor team that came to do the service was amazing: They were professional, on time, efficient, and friendly.Jenna W.
- 2018-07-28Great customer service at reasonable prices. Highly recommended!Casey R.
- 2017-08-02Vladmir is first class and did an amazing job of installing a control 4 system into my home. He explained the process and what was involved.Andrew B.
- 2018-07-27Vladimir is not only a top technician but a great guy! I give them a 10!Jeff L.
- 2018-01-31I've been working with Vladimir, Tommy and the Malibu Wired team for close to four years now, and they have always done an amazing job for me - from the initial implementation to various upgrades to keep the technology current.Bryan A.
- 2019-03-25They are very accessible, and always looking to improve my home! Could not recommend them more highly!Bryan A.
- 2019-01-31Very friendly and helpful. Our setup was easy and we are pleased. Thank you!James A.
- 2020-04-14Viktor went beyond any category to meet our service needs. We highly recommend them to future consumers.Jeanine M.
- 2019-07-05Incredibly competent technicians and support. July 5, a Friday, of course they answered the phone and immediately provided trouble shooting.Michael S.
- 2019-06-29But some of the ideas seem very worthwhile and in the meantime my system is up and running after their visit!Christine B.
- 2016-12-29We entertain often and Vladimir and his team of associates continue to keep our home updated with the appropriate technology to get the maximum sound and clarity from our home theatre installation.Jeanine M.
- 2017-04-18After interviewing several companies to automate my house and add security cameras I selected MW based on their professionalism, experience and very competitive quote.Roman V.
- 2010-05-18Vladamir, Tommie, and Ivan did a great job.They don't nickle and dime you. They don't over price cables. Don't be intimated by Vladamir.David V.
- 2014-11-18Looking forward to working with them as I upgrade.I am up and running and I am very grateful to Malibu Wired and Control4.D S.
- 2015-05-27From start to finish Tommy and Vladimir were very professional, knowledgeable, punctual and pleasure to work with.CD R.
- 2009-06-10These guys know their stuff and do a great job. I had a 50" plasma installed over my fireplace plus sound bar. It looks and sounds great!Todd H.
- 2014-08-13THEY WERE FANTASTIC! It is obvious that they are on the cutting edge of this technology.Geri B.
- 2014-08-04This company is great. Vladimir is trustworthy courteous and knowledgable. Vladimir always shows up when he says he's going to.DJ N.
- 2020-10-08Great guys that know what is going on w AV, lighting and automation. I’ve known them for over 10 years and stand by their craftsmanship.Chad R.
- 2019-01-31After months of intensive research to do a custom high end control 4 installation system I selected this company they did amazing job at my place I couldn’t be more happy I never posted review before but there services was so incredible that I had to do it I highly recommend this companylorenzo l.
- 2019-01-31Staff was great, fast answered all of our questions. Showed us how to use the system and are always available if we have any questions.Brown S.
- 2014-06-27They did a great job on my first house and that was the test. Hands down the best system for Apple base using. Everything is A list gear.Brice R.
- 2020-09-12We're really impressed by their professionalism and attention to detail. They have been a pleasure to work with.Mark A.
- 2019-01-31Malibu Wired- Wired my whole condo for 3 TVs, ethernet and cable box.Installed 7 made to order Triad speakers in my living room / kitchen ceiling with dual zone receiver and Control4 system.All that within 2 days of work and minimum amount of debris.The Control4 system is awesome and easy to use.The all-in-one remote makes everything so convenient.The workers were very professional and were not pushy.Daniel J.
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