24/7 Remote tech support

Our people and the smart home services we provide define our firm.
We take pride in delivering a first-class experience for our clients in West Hollywood, Brentwood & beyond.

2 months free

Pay Monthly
Pay Yearly

VIP Client Care

$100/ month

24/7 Phone number
Active monitoring
OVRC Home App setup
Priority scheduling
1 free scheduled preventative maintenance appointment every year

Peace of Mind

$40/ month

24/7 Phone number
Active monitoring
OVRC Home App setup

VIP Client care

$1000/ year

24/7 Phone number
Active monitoring
OVRC Home App setup
Priority scheduling
1 free scheduled preventative maintenance appointment every year

Peace of mind

$400/ year

24/7 Phone number
Active monitoring
OVRC Home App setup

PLEASE NOTE

All our client care packages come with a 90-day FREE trial and are part of our 90-day labor and part warranty policy for qualified systems.
Please consult our system designer if your system is eligible before subscribing.

Plan features

Malibu Wired’s Difference

24/7 Support

Our people are your people, no matter the time or day. We make sure you receive the best value and support around the clock.

Active monitoring

Our remote monitoring staff ensures your system is always running smoothly and resolves potential problems before they happen.

Support app

Use an intuitive mobile app to resolve many common technology issues on your own without having to contact our support team.

Priority scheduling

We are always prioritizing our VIP clients. System upgrade or adjustments before the party, we’ll be there in the *shortest possible time frame.

1 free yearly maintenance

Up to 2 hour on site visit that includes: current OS update, OVRC account update, all AV sources and audio zones check, surveillance system health check (cameras feed, hard drive health), cleaning of the rack equipment to prevent overheating and extend products lifespan.