Our premium support memberships

provide access to remote assistance, priority scheduling, and more.

10% off

Essentials+

$99/ mo
  • 24/7 Remote Support within 60 min
  • Remote appointments with Adv Support
Subscribe

Priority

$199/ mo
  • 24/7 Remote Support within 30 min
  • Remote appointments with Adv Support
  • Prioritized appointment scheduling
  • On-site within 2 business days
  • Discount on service labor
  • 1 x annual tech reviews
  • Proactive system monitoring
Subscribe

Signature

$599/ mo
  • 24/7 Remote Support within 10 min
  • Remote appointments with Adv Support
  • Prioritized appointment scheduling
  • On-site within 1 business day
  • Discount on service labor
  • 2 x annual tech reviews
  • Proactive system monitoring
  • Night + weekend appointments
  • Skip the line, every time
  • Quarterly software/firmware updates
Subscribe

Essentials+

$1,069/ yr
  • 24/7 Remote Support within 60 min
  • Remote appointments with Adv Support
Subscribe

Priority

$2,149/ yr
  • 24/7 Remote Support within 30 min
  • Remote appointments with Adv Support
  • Prioritized appointment scheduling
  • On-site within 2 business days
  • Discount on service labor
  • 1 x annual tech reviews
  • Proactive system monitoring
Subscribe

Signature

$6,469/ yr
  • 24/7 Remote Support within 10 min
  • Remote appointments with Adv Support
  • Prioritized appointment scheduling
  • On-site within 1 business day
  • Discount on service labor
  • 2 x annual tech reviews
  • Proactive system monitoring
  • Night + weekend appointments
  • Skip the line, every time
  • Quarterly software/firmware updates
Subscribe

Ready For A Better Technology Experience?

Our team of technology experts can answer any questions you might have and help you select the right membership for you.

Schedule a Consultation

(424) 944-9086 | support@malibuwired.com

Plan features

Malibu Wired’s Difference

Rapid Response 24/7

Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.

Proactive System Monitoring

Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.

Prioritized Scheduling & After-Hours Appointments

When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It's the peace of mind that professional help is available when you need it.

Exclusive Service Discounts

Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.